Shipping Policy
At Suthari Panjrapole, our goal is to ensure a seamless and reliable delivery experience for our valued customers. Please take a moment to review our shipping policy, which covers our processing times, shipping duration, rates, and tracking options.
1. Processing Time
Order Confirmation: Once you place an order, you will receive an order confirmation via email. Our team will begin processing your order within 1-2 business days, excluding weekends and holidays.
Packaging and Dispatch: Orders are carefully packaged to ensure they reach you in perfect condition. After processing, your order will be dispatched from our facility and handed over to our shipping partners.
2. Shipping Time
Delivery Range: Depending on your location, delivery times will vary:
Minimum Delivery Time: 4 business days
Maximum Delivery Time: 8 business days
Shipping Delays: While we strive to meet our estimated delivery times, please note that unforeseen factors such as weather, holidays, or courier delays may occasionally impact shipment arrival times.
3. Shipping Rates
Domestic Shipping: Shipping fees for domestic orders are calculated based on weight, dimensions, and destination. Final charges will be displayed at checkout.
Free Shipping: Free shipping may be available on certain items or orders over a specified amount. Any applicable free shipping offers will be highlighted at checkout.
4. Order Tracking
Tracking Information: Once your order has been shipped, you will receive an email notification with a tracking number. This allows you to follow your order’s journey and stay updated on its expected delivery date.
Tracking Support: If you encounter any issues with tracking or have questions about the status of your order, our customer service team is available to assist.
5. Delivery Policies
Delivery Address Accuracy: Please ensure that your shipping address is correct and complete. We are not responsible for delays or lost shipments due to incorrect addresses.
Missed Deliveries: If you are not available to receive the package, the courier may attempt redelivery. In such cases, please follow up with the courier directly using your tracking information.
Undeliverable Packages: Orders that cannot be delivered due to incorrect address, refusal, or absence may be returned to us. Additional charges may apply for reshipping.
6. International Shipping
Currently, we only offer domestic shipping within India. International shipping may be introduced in the future, so please stay tuned for updates on our website.
7. Returns and Refunds
For information regarding our returns and refunds policy, please visit our Returns & Refunds page.
8. Contact Us
If you have any questions or concerns about this Shipping Policy or any other aspect of our platform, please contact us at info@panjrapole.suthrimahatirth.org Our team will be happy to assist you.